Norwich, CT
Expert Chimney Services in Norwich
Quality and safety for your home’s chimney.
The house and its fire
Welcome to Copper & Cinder Chimney Service, your trusted provider for all things chimney in Norwich, CT. We offer a comprehensive range of services to ensure your home remains safe and efficient.
Whether you need routine maintenance or urgent repairs, our team is equipped to handle it all. Serving Norwich and nearby towns like Lisbon and Lebanon, we are committed to top-quality service and customer satisfaction.
Services
Ten kinds of care

Chimney Cleaning
Regular chimney cleaning keeps your fireplace safe and efficient.

Chimney Inspection
Chimney inspections identify potential issues before they become serious.

Chimney Repair
Professional chimney repair services address structural and functional issues.

Chimney Cap Installation
Chimney caps protect your chimney from debris and wildlife.

Creosote Removal
Remove dangerous creosote buildup to prevent chimney fires.

Chimney Relining
Relining a chimney enhances safety and efficiency.

Fireplace Cleaning
Fireplace cleaning keeps your home safe and looking great.

Dryer Vent Cleaning
Clean dryer vents for safety and efficiency.

Masonry Repointing
Repointing maintains the integrity of your chimney's masonry.

Chimney Waterproofing
Waterproofing protects your chimney from water damage.
Know your fireplace
Every hearth asks for something different

Masonry wood fireplace
Masonry fireplaces are crafted from bricks or stones, providing a traditional and sturdy option for your home. They are typically custom-built and can become a centerpiece of your living space. A masonry fireplace uses a chimney made of the same materials to vent smoke and gases safely out of your home.
Keep it well
- Have your chimney cleaned and inspected at least once a year.
- Check for any signs of cracks or damage in the bricks or mortar.
- Burn seasoned hardwood to reduce creosote buildup.

Factory-built fireplace
Factory-built fireplaces, also known as prefabricated fireplaces, are manufactured in a factory setting and installed in homes. They consist of a metal box with a metal chimney, encased in a masonry or wooden structure. These units are often more affordable and easier to install than traditional masonry fireplaces.
Keep it well
- Clean the glass door and firebox regularly.
- Follow all manufacturer guidelines for maintenance.
- Inspect the chimney cap to ensure it's secure.

Wood stove
Wood stoves are standalone heating devices that burn wood to heat a space efficiently. They are typically made from steel or cast iron and are known for their high efficiency and ability to provide significant warmth.
Keep it well
- Clean the firebox and remove ash regularly.
- Have the chimney inspected and cleaned annually.
- Use only seasoned, dry wood to minimize creosote buildup.

Gas fireplace or insert
Gas fireplaces and inserts provide a convenient and efficient way to heat your home. Powered by either natural gas or propane, they offer the warmth and ambiance of a fire without the need for wood or frequent cleaning.
Keep it well
- Have your gas lines and connections inspected annually.
- Clean the glass front to remove any film or soot.
- Check the pilot light regularly to ensure it's functioning.

Furnace and boiler flue
The flue system for furnaces and boilers is crucial for venting combustion gases safely out of your home. It's important to ensure these systems are functioning properly to prevent dangerous gases like carbon monoxide from entering your living spaces.
Keep it well
- Ensure regular inspection and cleaning of the flue.
- Check for any signs of rust or corrosion.
- Keep the area around the furnace or boiler clear of debris.

The visit
Unhurried, in five movements
- I
Initial Consultation
We start with a detailed discussion to understand your chimney needs.
- II
Comprehensive Inspection
Our team conducts a thorough inspection to identify any potential issues.
- III
Service Proposal
We'll provide a clear proposal for necessary services and recommendations.
- IV
Execution
Our skilled technicians carry out the agreed services with precision.
- V
Follow-Up
After service, we ensure you're satisfied and provide maintenance tips.
“Your Local Chimney Care Specialists”
Why people call
Experienced Technicians
Our team has years of experience, ensuring expertise in every service we provide.
Comprehensive Services
From cleaning to repairs, we offer a full range of chimney services.
Local Focus
We know the Norwich area and its architectural styles, providing personalized service.
Safety First
Our priority is keeping your home safe with thorough inspections and expert repairs.
Through the year
A season by season rhythm
Spring
- Schedule a chimney inspection after winter use.
- Clear away any debris around the chimney.
- Check for damage caused by winter weather.
Summer
- Complete any repair work while the weather is warm.
- Perform chimney waterproofing to prevent leaks.
- Ensure chimney cap is secure.
Fall
- Schedule a chimney cleaning before winter.
- Check for animal nests in the chimney.
- Inspect the chimney lining for damage.
Winter
- Use seasoned wood to minimize creosote buildup.
- Check for drafts indicating chimney or fireplace issues.
- Ensure firewood is dry and stored correctly.
Book
Choose a date that suits the house
Send the request and we call to confirm the time. Serving Norwich · Lisbon · Lebanon · Bozrah · Sprague · Ledyard · Montville.
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- Saturday9:00 AM – 1:00 PM
- SundayClosed
Questions
Asked by the fireside
How often should chimneys be cleaned?
Chimneys should generally be cleaned at least once a year. However, frequency may vary depending on the use of your fireplace.
What is creosote and why should it be removed?
Creosote is a byproduct of burning wood and can accumulate in your chimney. It's highly flammable and should be removed to prevent chimney fires.
Why is chimney inspection important?
Regular inspections help identify potential hazards like blockages or damage, ensuring your chimney operates safely.
What are the signs of chimney damage?
Cracks in the masonry, water leaks, and unusual odors can all indicate chimney damage.
How can I prevent chimney leaks?
Regular maintenance, waterproofing treatments, and installing a chimney cap can help prevent leaks.
What is chimney relining and when is it needed?
Chimney relining involves installing a new liner to protect the chimney walls. It's needed when the current liner is damaged or inadequate.
Is dryer vent cleaning necessary?
Yes, it reduces the risk of fire and ensures your dryer operates efficiently by removing lint buildup.
Journal
Worth reading before the first fire
2 min readWhat a Level 2 chimney inspection includes
A Level 2 chimney inspection is more comprehensive than a Level 1 inspection and is necessary for certain situations.
2 min readWhy your fireplace smells in summer
During the summer, fireplaces may emit unpleasant odors. Understanding the causes can help you address the issue.
2 min readChimney crown vs. chimney cap: what each one does
Understanding the difference between a chimney crown and a chimney cap can help in maintaining your chimney's integrity.